http://www.chasehotelbrea.com/
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Hotel Survey |
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| Statement | Agree | Neutral | Disagree |
| My overall experience here was good, and I would recommend this hotel to my friends. | X | ||
| My reservation record was accurate. | X | ||
| The check-in process was timely and efficient. | X | ||
| The check-in staff was courteous. | X | ||
| My room was clean and comfortable. | X | ||
| My room was furnished appropriately. | X | ||
| My bed and bedding were comfortable. | X | ||
| The guest staff was prompt, reliable, and friendly. | X | ||
| The guest staff was knowledgeable and fully answered my questions about the area. | X | ||
| Security was available if needed. | X | ||
| Housekeeping staff was friendly and reliable. | X | ||
| Management was available to solve problems. | X | ||
| Hotel amenities (pool, hot tub, exercise room) were clean, attractive, and properly equipped. | X | ||
| The check-out process was timely and efficient. | X | ||
| I received a complete and accurate bill. | X | ||
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Additional Comments: Very comfortable bedding, clean nice facilities, friendly staff. |
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