Budget Minneapolis St. Paul Airport

http://www.budget.com

 Car Rental Agency Review

Strongly Agree Agree Neutral Disagree Strongly Disagree
Agent responded promptly.

X

Agent was courteous and professional.

X

Agent was knowledgeable about the travel industry.

X

Reservations were accurate.

X

Agent explained reservations thoroughly.

X

Agent explained rules and restrictions thoroughly.

X

Agent explained car operations thoroughly.

X

Cleanliness and overall condition of the car.

X

Agent recommended and gave accurate directions.

X

All equipment was in working order.

X

Overall satisfaction.

X

Additional comments: Ensure reservations are made for the same arrival terminal. There are two. Terminal 2 is not 24 hr service, plan accordingly. If there is a early drop off before 6 am, it has to be at Terminal 1, or express drop off at terminal 2 key box. Commute between Terminal 1 and 2 is 30 minutes.
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