http://homewoodsuites1.hilton.com
| Statement | Strongly Agree | Agree | Neutral | Disagree | Strongly Disagree |
| My overall experience here was good, and I would recommend this hotel to my friends. | X | ||||
| Check in | |||||
| My reservation record was accurate. | X | ||||
| The check-in process was timely and efficient. | X | ||||
| The check-in staff was courteous. | X | ||||
| Guest Room | |||||
| My room was clean and comfortable. | X | ||||
| My room was furnished appropriately. | X | ||||
| My bed and bedding were comfortable. | X | ||||
|
Guest Staff |
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| The guest staff was prompt, reliable, and friendly. | X | ||||
| The guest staff was knowledgeable and fully answered my questions about the area. | X | ||||
| Security was available if needed. | X | ||||
| Housekeeping staff was friendly and reliable. | X | ||||
| Management was available to solve problems. | X | ||||
| Hotel amenities (pool, hot tub, exercise room) were clean, attractive, and properly equipped. | X | ||||
|
Check out |
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| The check-out process was timely and efficient. | X | ||||
| I received a complete and accurate bill. | X | ||||
| Additional Comments: Personal call from Front Desk daily to ensure complete satisfaction. Final bill was slide under door before 4 am. | |||||
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