Avis Dallas/Fort Worth Airport

https://www.avis.com

Rental Car Survey

Agree Neutral Disagree
Agent responded promptly.

X

Agent was courteous and professional.

X

Agent was knowledgeable about the travel industry.

X

Reservations were accurate.

X

Agent explained reservations thoroughly.

X

Agent explained rules and restrictions thoroughly.

X

Agent explained car operations thoroughly.

X

Cleanliness and overall condition of the car.

X

Agent recommended and gave accurate directions.

X

All equipment was in working order.

X

Overall satisfaction.

X

Additional Comments: Expect a long line. Very busy location. Rental terminal is 10 minutes from airport terminal by shuttle. Drop off and pick up is at the same location, very confusing. Two flows of traffic.
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